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Get help with questions relating to disputes.
A Gigger never showed up for the Gig. What do I do as a Gig Poster?
Customer satisfaction is important to us. If a Gigger failed to show up for a gig that they accepted, please email firstname.lastname@example.org with the gig details. In such instance, we will immediately refund payments made and investigate the incident with the Gigger.
I arrived at the gig location but the Gig Poster provided the wrong description.
In situations where Gig Posters improperly described a gig, Giggers have the option of canceling the gig or proceeding with performing it. If the gig was bigger than described, the Gigger can file a dispute at the end of the gig. Giggers will also get paid for additional time spent on gigs. For example, if a gig was posted for an hour duration but the Gigger actually spent 2 hours, the Gigger gets paid for the additional time spent.